Mg108 Privacy Policy — Your Personal Data Protection
This Privacy Policy clearly explains how mg108 collects, uses, stores, and protects the personal information of users in Malaysia. We respect your privacy and are committed to handling your data responsibly.
Last updated: 2026. By using the mg108 platform, you agree to the terms outlined in this policy.
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Information We Collect from Users
When you register or use the mg108 platform, we collect several types of information to ensure our services run smoothly and securely. The following are the categories of information we collect:
Account & Identity Information
Includes your full name, date of birth, phone number, email address, and any other information provided during registration. This information is used to verify your identity and process any account-related requests.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM), we record transaction details including payment method, amount, and timestamp. We do not store your credit card number or digital wallet password directly — payment processing is handled through secure third-party systems.
Device & Browser Data
We collect technical information such as device type, operating system, browser type, IP address, and language settings. This data helps us optimise the platform experience across a range of devices, including the mobile phones most commonly used by Malaysian users.
Platform Usage Data
We record in-platform activity such as games played, session duration, betting history, and interactions with platform features. This data is used to improve our services and detect any unusual activity.
- Account information — name, email, phone
- Payment information — MYR transaction records
- Device data — IP, browser, OS
- Usage data — platform activity, sessions
- Cookies — preferences and login session
How We Use Your Information
Personal data is used to create and manage your account, verify your identity prior to withdrawals, and recover your account in the event of login issues. This also covers the Know Your Customer (KYC) compliance process as required.
Payment information is used solely to process deposits and withdrawals in RM, generate transaction statements, and detect any fraudulent activity. We do not use payment data for any other purpose.
Usage data helps the mg108 team understand how users interact with the platform, identify technical issues, and develop more relevant new features for Malaysian users — including mobile interface optimisation.
When you contact the mg108 support team, your account information and transaction history are used to resolve your query faster and more accurately — so you don't have to repeat the same details every time.
Cookies and Browser Activity Tracking
The mg108 platform uses cookies — small text files stored in your browser — to enhance your experience. Cookies help us identify your login session, save your language preferences, and keep the platform running smoothly as you navigate from page to page.
There are two types of cookies we use:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login throughout an active session.
- Persistent cookies: Stored on your device for a set period. Used to recognise your device on return visits and save your display preferences.
You can disable or delete cookies through your browser settings. However, doing so may affect certain features on the mg108 platform, such as automatic login verification.
| Type | Purpose | Duration |
|---|---|---|
| Session | Login verification | Until logout |
| Preferences | Language & display | 30 days |
| Analytics | Usage statistics | 90 days |
Data Storage, Security, and Information Sharing
How We Store and Protect Your Data
All mg108 user data is stored on servers protected by multi-layered security systems. Every data transmission between your device and our servers uses industry-standard SSL encryption, ensuring your information cannot be intercepted by unauthorised parties while in transit.
Access to user data within the mg108 organisation is restricted to staff who require it to perform their duties — with strict oversight and role-based access controls. Any unauthorised access to our systems is logged and investigated promptly.
We retain user data for as long as your account remains active or as required for service and legal compliance purposes. Once an account is closed, personal data that is no longer needed will be deleted or anonymised in accordance with our internal procedures.
Sharing Information with Third Parties
Mg108 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited circumstances where data sharing is necessary:
- Payment processors: Transaction information is shared with authorised payment providers to process deposits and withdrawals in RM.
- Game providers: Minimal technical data is shared with game software providers to ensure games function correctly.
- Legal requirements: We may disclose information if required by a court order or a lawful request from the relevant authorities.
In all cases above, mg108 shares only the minimum data necessary and requires third parties to uphold equivalent data protection standards.
Your Rights as a User Regarding Personal Data
You have the right to request a copy of the personal information we hold about you. Data access requests can be submitted through mg108 customer support, and we will process your request within a reasonable timeframe.
If any personal information we hold about you in the mg108 system is inaccurate or out of date, you have the right to request a correction. Simple updates such as your phone number can be made directly through your account settings.
You may request the deletion of your personal data by closing your mg108 account. Please note that financial transaction records may need to be retained for a specified period to meet legal compliance requirements.
Amendments to This Privacy Policy
Mg108 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable legal requirements. Users will be notified of any significant changes via in-platform notifications or their registered email. It is the user's responsibility to review this policy periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.
How to Contact Us About Data Privacy
If you have any questions, concerns, or wish to exercise your rights regarding personal data held by mg108, our support team is ready to assist. We treat all privacy-related enquiries as a priority and aim to respond in a timely manner.
The fastest way to reach us is via the in-platform live chat on mg108, which operates around the clock. For more detailed or formal privacy enquiries, you may email us at [email protected] with "Privacy Enquiry" in the subject line.
You may also visit our FAQ us for instant answers to common questions about privacy, account security, and data management.
Include "Privacy Enquiry" in your message for faster handling.